BMAT Construction LLC, is one of Houston’s leading construction companies offering commercial and construction services from new construction, remodeling, upgrades, and custom builds. Our primary goal is to deliver premium value to all of our clients and customers, and value delivery may be our mission, but it is also a belief embedded in our core practice.
What does value mean to the BMAT Construction LLC? It’s not just ensuring that each client is provided with cost-efficient services and high return on investment, but also ensuring that we have taken all necessary measures to meet our client’s needs.
BMAT, has a five-phased proprietary construction framework, C.A.P.D.M. (Consult, Assess, Propose, Deliver, Measure), which is a structured methodology that helps our team to deliver optimum value to our clients and customers whether engaging in commercial, residential, or custom construction services.
Phase I: CONSULT– The BMAT consultant will review the client or customer’s initial needs and provide 1 hour free consultation to get a high level understanding of the opportunity.
Phase II: ASSESS– The BMAT consultant will conduct a comprehensive client assessment that includes a customer needs analysis, property assessment, and cost analysis. At the end of this phase, our consultant provides BMAT clients with a Services Assessment Document that will outline the client needs, high level costs, and the overall opportunity so that we understand exactly what the client wants us to deliver.
Phase III: PROPOSE – The BMAT consultant will leverage the Services Assessment Document to develop a comprehensive bid proposal for the stated opportunity.
Phase IV: DELIVER– The BMAT team will collaborate effectively with the client to deliver the agreed upon solution of services.
Phase V: MEASURE – The BMAT consultant will follow up with the client or customer up to an agreed upon period of time to ensure that services rendered were 100% aligned with the expected outcome. The consultant will also conduct a customer satisfaction survey within 30 days of the performed service.